Associate Director - Operations
Job description for the post of Associate Director - Operations
Requirements:
1. Sales Strategy and Target Achievement
Develop and execute strategies to meet and exceed agreed targets.
Collaborate with senior management to set (enrolment and livelihood) goals aligned with Yuva Parivartan’s objectives.
Use innovative approaches and performance metrics to optimize processes and improve team performance.
Build a robust and closely monitored network of third party and Partnerships to expand the reach of Yuva parivartan
Team Leadership and Development
Manage, mentor, and motivate a team of 100 plus personnel, including direct supervision of direct reportees.
Foster a performance-driven culture, ensuring accountability and ethical practices within the team using a strong review system..
Design and implement training programs to enhance the skills and effectiveness of team members.
Market Analysis and Competitor Tracking
Conduct in-depth market analysis to identify opportunities for growth.
Monitor competitor activities and develop action plans to counter market challenges.
Provide actionable insights based on data to optimize sales strategies.
Customer Relationship Management
Build and maintain strong relationships with key persons, partners, and stakeholders.
Address student/trainer/key person needs and ensure high levels of satisfaction.
Develop rapport with local businesses and industry bodies to unlock potential business opportunities.
Process and Reporting
Implement robust reporting mechanisms to track team performance and sales progress.
Ensure adherence to processes and performance tools effectively for data management and analysis.
Regularly review performance metrics and provide actionable feedback to the team.
Innovation and Growth Initiatives
Propose and execute innovative impact initiatives to drive growth.
Identify and establish partnerships with alternative channels to expand market reach.
Experience & Qualifications
Education:Post Graduate / MBA
Experience: 8 -10 yrs of relevant exp, preferably in Rural Operations with FMCG / Pharma companies with strong focus on systems, processes and process adherence. Minimum of 3-4 yrs experience as a team leader at regional or zonal responsibility level with a direct reporting team of 3 to 4 people.
No. Of Position: 1
Location: Bandra, Mumbai
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Stories of Change
I THINK I CAN FLY: RUHI JADHAV
I THINK I CAN FLY: RUHI JADHAV
After failing in her SSC exam, Ruhi Jadhav enrolled herself in a Beautician course in KSWA. After successfully completing her training, she started her own beauty parlour in her house where she provides Beauty and Hair Styling services, undertaking Bridal orders also.
Little did she know that she would fly to USA to attend a two-day Inner City 100 Summit, held at Harvard University, Boston in 2008. She was selected by Merrill Lynch for the ‘Growing up CEO’ program. In the USA, she was exposed to some of the fastest growing companies in America. Along with the opportunity to develop mentor relationships with Inner City 100 winners, she also had access to world-class business education and advice.
